Welcome to our FAQ page, dedicated to answering common questions about our business operations and services. Here, you'll find valuable information regarding various aspects of our business, including appointment bookings, payment methods, cancellation policies, and more. We understand that clarity and transparency are essential for our clients, which is why we've organized our FAQs into different sections. If you have specific questions about our treatments, you can easily navigate to the respective FAQ page by clicking on the buttons below. Whether you're curious about our business hours or want to learn more about our team, you'll find comprehensive answers to your inquiries here.

Do you offer walk-in appointments?

You can schedule an appointment by reaching out to us through our social media channels or giving us a call. We operate on an appointment-only basis to ensure that each client receives personalised attention and the best possible service.

What is your cancellation policy?

A £10 deposit is required to secure your slot, which can be refunded if our cancellation policy is adhered to. In the event of a cancellation, we require a minimum of 24 hours' notice. Failure to provide sufficient notice or a no-show will result in the forfeiture of the £10 deposit. Alternatively, the deposit can be applied towards your scheduled treatment. We value your time and understanding in adhering to our cancellation policy to ensure the best service for all our clients.

Do you offer gift cards?

Yes, we offer gift cards that can be purchased in-person. They make the perfect gift for any occasion.

Do you have any special promotions or discounts available?

We periodically offer promotions and discounts on our services. Be sure to check our website or follow us on social media for updates on current offers.

Are your services suitable for all ages?

For inquiries regarding age restrictions for specific treatments, please reach out to us through our contact page or via social media. We're here to address any concerns and provide guidance tailored to your individual needs.